STIR/SHAKEN is a technology designed to reduce fraudulent robocalls and illegal phone number spoofing. STIR stands for Secure Telephony Identity Revisited. SHAKEN stands for Secure Handling of Asserted information using tokens. Spam and illegal robocalls are a significant problem many communications companies are struggling to deal with as they try to protect the privacy of their customers. In 2019, phone calls were the most common way scammers got in contact with their victims.
STIR is a working group within the IETF which has developed a set of protocols used to create a digital signature for a call. The signed call includes information about the calling party and allows for verification of the signature by the terminating provider..
SHAKEN are the standards for how STIR is to be deployed by service providers within their networks.
Bulk Solutions takes the complexity of Stir / Shaken away from services providers and makes available a very easy to use API to encrypt and decrypt identiy headers.
We will provide you the Stir/Shaken token needed to Digitally Sign your outbound calls.
This is where we decode and verify an Inbound Call's Identity Header on your behalf.
We support all SoftSwitches which do not have built in mechanisms to preform the STI-AS and STI-VS functions for Stir/Shaken. One such SoftSwitch is Broadworks from Cisco Systems.
5 billion+ robocalls are made each month, and research suggests that more than 40% of those calls are thought to be fraud-related.
When people can't trust that callers are who they claim to be, they stop answering even legitimate calls. Authentication built right into our solutions with no extra effort needed on your part can help ensure that customers feel more comfortable about saying hello instead of dismissing the call.
Consumers should not notice any functional change to their caller ID displays, other than the ability to better trust the data they see.
STIR/SHAKEN uses public key cryptography and digital certificates to authenticate phone calls, similar to the way that e-commerce websites secure their traffic. Originating carriers digitally sign their calls, and terminating carriers check to see that the signatures are authentic before completing the call. Spam and illegal robocalls are a significant problem many communications companies are struggling to deal with as they try to protect the privacy of their customers. In 2019, phone calls were the most common way scammers got in contact with their victims. The Federal Trade Commission has been working to educate the public about these unwanted calls, but with mixed success. Thus Stir/Shaken has come to live.
Think of attestations as scores for a telephone call. They range from Good [A], Fair[B] and Poor[C]. There are three levels of verification, or "attestation", possible in the STIR protocol for Stir/Shaken attestation service providers
Means the service provider knows the customer and the right to use the telephone number they are calling from.
Means the service provider knows the customer but not the source of the telephone number they are calling from.
Means the service provider has originated the call in to the network but can't authenticate the call source.
Have any further questions for us and our Stir/Shaken service? Don't hesitate to get in touch with us - we're ready to support you however you need!
Call 8559060901 or email info@bulkvs.com
