CNAM Lookup - Caller ID Name Service

Why use CNAM?

There are several important advantages for you, your business, and your customers with CNAM! To name a few:

• Stop telemarketers and scammers from masking their true identity through their number.
• Waste less time with robot and spam calls.
• Keep your lines free for your customers and those who need it most!
• Benefit from the most accurate caller ID information in the industry.

CNAM with Bulk Solutions

We are able to offer accurate carrier-grade CNAM lookups directly from the sources responsible for the data, so we don't cull our data from external databases. This means you can fully rely on the Caller ID information through our service.

And what's more - we support a range of connection methods and we're compatible with every known switch in the industry!

Integrating with the Bulk Solutions API

After having integrated with our API, you can then query our system in order to return Caller ID information on incoming calls. You can additionally set up robocall mitigation to identify numbers that have been identified as spoofers, scammers and robots, choosing a label to display when these calls arrive to warn you.

We also provide a clear overview of your CNAM log, so you can keep track of all information in one easy-to-access location.

We support all telecommunication CNAM methods:
• HTTP/HTTPs
• ENUM
• SIP SUBSCRIBE/NOTIFY
• SIP INVITE/3XX
• API SOAP/XML

Caller ID Name

As we have already mentioned, CNAM is short for Caller ID Name. What is Caller ID Name? That's the term for the name of the person or business who is making the phone call.

Giving Your Phone the Power of CNAM Lookup

In short, CNAM gives your phone the ability to display some important information about the caller via CNAM lookup. It will be able to display the name of the caller - whether person or business - in addition to the phone number from which they are calling.

The CNAM Database

So how is it possible to see such information associated with the number? Through the magic of our CNAM Database, which you may also see referred to as a CNAM repository. Our databases come directly from the highest-grade official carriers themselves, meaning we are able to guarantee the most accurate CNAM Caller ID information.

Retrieving Information from the CNAM Database

When receiving an incoming call, we perform a CNAM lookup against our CNAM Database using the telephone number, which allows us then to return the corresponding CNAM Caller ID information, which we then display on your phone so you can see who or which business the call is coming from.

CNAM Caller ID Display

There are limits to the length of information that can be displayed on your phone - the strings of text should be no longer than 15 characters which is how the information in our official CNAM database is stored.

Control Your Own CNAM Caller ID Information

In addition to seeing the detailed and accurate CNAM Caller ID information, our CNAM service also allows you to manage the Caller ID Names for your own numbers. Our online portal gives you easy access and control to be able to edit your Caller ID names whenever you need.

Caller ID Name Display

The Caller ID Name has to be 15 characters or less, as this is the limit of phone displays. It will typically be shown completely in capital letters.

When is Caller ID Name visible?

For Caller ID Name to be successfully shown to someone you are calling, you must present your number! This will allow them to perform a CNAM lookup to see the name associated with the number. Equally, CNAM can indicate whether a number calling is likely to be a scammer, spoofer, telemarketer, or robocaller.

Testing Your Caller ID Name

With Bulk Solutions, you can perform a CNAM Lookup against our CNAM Database in order to return the respective corresponding CNAM Caller ID for a number as the result in order to see how a number will be displayed on the phone of whomever is being called.

You can of course also test your own Caller ID Name by calling another number! Our service and ability to easily perform CNAM Lookup and query our CNAM Database to give you an extra layer of assurance.